Effective Date: 20/June/2025

1. Introduction

At Mountain Flower Herbs (“we,” “us,” or “our”), your privacy is important. This policy explains how we collect, use, share, and protect your information when you visit mountainflowerherbs.com (“Website”).

2. Information We Collect

a. Personal Information You Provide

  • Name, email address, mailing address, phone number
  • Payment details when you make a purchase
  • Profile information if you create an account

b. Automatically Collected Information

  • IP address, browser type/version, operating system
  • Device information, pages visited, links clicked
  • Referring and exit pages, date/time, time spent on page

c. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to enhance user experience. You may disable cookies via your browser settings, though this may affect site functionality.

3. How We Use Your Information

We use your information to:

  • Process orders, communicate about your account or purchases, and provide customer support
  • Improve our website, customize content, and understand usage patterns
  • Send updates, newsletters, promotions if you opt in
  • Detect fraud, enforce policies, and meet legal obligations

4. Information Sharing & Disclosure

We may share your data with:

  • Service providers (payment processors, shipping partners)
  • Legal authorities to comply with laws or legal processes
  • Business transfers in the event of a sale or merger
    We never sell your personal information.

5. Data Security

We use industry-standard security measures (e.g., SSL encryption, access controls) to protect your data. However, no method is 100% secure; use caution when transmitting sensitive information online.

6. Data Retention

We retain personal data as long as needed for business purposes or when required by law (e.g., tax, accounting).

7. Third‑Party Links

Our Website may link to third-party sites. We’re not responsible for their privacy practices—review their policies before sharing personal data.

8. Your Rights

Depending on jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at [email address].

9. Children’s Privacy

Our site is for users 13+. We do not knowingly collect data from children under 13. If we learn of such data, we will promptly delete it.

10. Changes to This Policy

We may update this policy. The “Effective Date” will change. We encourage you to review it periodically. Continued use after changes indicates acceptance.

11. Contact Us

For questions or concerns, write to:
Mountain Flower Herbs
Email: hello@mountainflowerherbs.com